AMTELCO Introduces Infinity Dashboard

AMTELCO has introduced a new stand-alone system monitoring application called Dashboard, which helps supervisors and managers monitor activity and control call center business. Dashboard graphically monitors the Infinity Intelligent Series system with easy-to-read gauges and charts. Real-time information is constantly refreshed to give a current snapshot of important system information, including Infinity Call Traffic, Average Time To Answer, Agents, System Waits, Port Usage, and more.

Dashboard can be displayed in the call center’s operator room on a flat screen LCD or taken on the road on mobile smart phones like the Apple® iPhone™, iPod®, Palm Treo™, Centro™, Blackberry®, or a similar hand-held device from Kyocera™, Motorola™, Qualcomm® or Samsung®.

For more information about AMTELCO’S Dashboard, contact AMTELCO at (800)356-9148 or send an e-mail to info@amtelco.com.

Come visit us at ATSI in Pittsburgh!

stop by Amtelco’s booth and see the power of the Infinity IS/Asterisk switch in action!

http://www.atsi.org :

ATSI's Expo is the place to see industry- of equipment and services display their best and newest technology, innovation and ideas.

Expo Hours: Wednesday, June 17, 2:00 pm - 6:00 pm and Opening Reception in the Expo Hall 7:00 - 9:00 pm, Thursday, June 18, 12:00 pm - 5:30 pm